VT Cosmetics official website
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Easy 30–35 Day Returns: We offer a hassle-free return and refund window of 30 days from the date of purchase (extended up to 35 days in certain cases). If you are not completely satisfied with a product, you may return it within this period for an exchange or full refund.
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Fast Refund Process: Once we receive your returned item, our team expedites the inspection and refund process. Approved refunds are issued promptly via the original payment method within 5–7 business days.
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Conditions for Return: Items must be in their original condition – unopened, unused, and with all original packaging intact. Please include the original receipt or proof of purchase.
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Easy Return Procedure: Contact our customer support with your order number and reason for return. Our support team will guide you through the return shipping process.
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Exceptions: Final sale, perishable, or promotional giveaway items may not be eligible for return. Please check product pages for specific return eligibility.